Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. Our goal is to guarantee transparency and give you the assurance that your data is handled responsibly and in accordance with current regulations.

Ollantay Global S.A.C. strictly complies with Law No. 29733 — Personal Data Protection Law, its regulations, and international digital protection standards.

We collect only the data necessary for tour operations:

• First and last name
• National ID, foreign ID, or Passport
• Email and phone number
• Health information relevant to the experience
• Allergies and dietary restrictions
• Information required for tickets, entries, or transportation

The data will be used only to:

• Process bookings, purchases, and ticket issuance
• Operational communication with the customer
• Safety in protected areas or remote zones
• Compliance with reporting to authorities (SERNANP, MINCETUR, SUNAT)

• Data is stored with digital security measures.
• Data is not sold, traded, or shared with third parties without authorization.
• Data is only shared with operational providers when required (e.g., trains, buses, hotels).

The customer may request at any time:

• Data update
• Correction of information
• Data deletion (unless the law requires retention)
• Revocation of authorization

To exercise these rights, write to us at admin@ollantaytravel.com.

Ollantay Global S.A.C. may update this policy at any time. The version in effect on this page will always be the applicable one.